To make sure you
are using the latest version of the software you should do the following.
1) Check the version
number of the version you are currently using. The full version number is in a
format like Version184.108.40.206 and can be found on the About screen available from
the Help Menu.
2) Users should
then visit http://www.alivemedia.net/download.htm and
check the latest version available. If there is a new version available download
it, make sure Alive's Puduct isn't running, then install it - into the same folder
as that in which your original version was installed. Alive's Puduct installer
will attempt to find this folder automatically - you should confirm that it has
the correct one before applying the update.
you have any problems with our software, please contact us by emailing